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Privacy policy

Date of last update: December 15, 2020

Responsible for the processing of personal data

Who is responsible for the processing of your data?

Identity: Cantamañanas (Clothing) Online-Shop SC

CIF: J02959351 Postal address: 17220

Email: info@cantamananas.com

Address: Carrer Port Salvi, Num. 14, Sant Feliu de Guíxols 17220, Girona, Spain

Representative: Andreas Schmit NIE: Y6409604R

Email: info@cantamananas.com

Acceptance of the privacy policy of www.cantamananas.com (hereinafter "Privacy Policy"), is a necessary condition for the use of our website. This Privacy Policy regulates the collection, treatment and use of your personal and non-personal information as a user of the Service, as of the effective date that appears in the header. www.cantamananas.com does not sell your personal information to third parties and will always ask for your consent before using your data for any purpose other than those described in this Privacy Policy. To process your personal data, www.cantamananas.com complies with current local and European legislation, as well as its implementing regulations. Therefore, it adopts the necessary technical and organizational measures to avoid the loss, misuse, alteration, unauthorized access and theft of the personal data provided. Always according to the state of technology, the nature of the data and the risks to which they are exposed.

Legitimation

What is the legitimacy for the processing of your data? The legal basis for the treatment of your data is your consent. You, voluntarily provide us with certain data of yours to use the services offered by www.cantamananas.com

Rights

Right of Access: you have the right to obtain from www.cantamananas.com the confirmation of whether or not we are treating personal data that concerns you and in that case you have the right to be given access to that data and to the following information: what do we use them for , what types of data are we treating, if we provide them to third companies, how long we keep them and in case you have not provided us with your data from where we have obtained them.

Right of Rectification: you have the right to obtain from www.cantamananas.com without undue delay the rectification of inaccurate personal data that affects you and, where appropriate, you have the right to complete incomplete personal data.

Right of Suppression or Right to be forgotten: you have the right to obtain from www.cantamananas.com the deletion of your personal data without undue delay when any of the following circumstances occur:

It is no longer necessary for us to continue processing your data.

You have withdrawn your consent for us to process your personal data.

We are not authorized to process your data.

We have to delete your data in compliance with a legal obligation. Right to limitation of treatment: you have the right to obtain from www.cantamananas.com the limitation of the processing of your personal data if any of the following conditions are met:

If you understand that your data is inaccurate, in this case we have one (1) month, counting from when we receive your claim, to prove this circumstance.

We are not entitled to process your data and you prefer to exercise this right to deletion.

We do not need to process your data for the purpose for which we obtained it, but you need it to make claims.

If you have objected to the processing of your data.

Right to data portability: you have the right to obtain from www.cantamananas.com the personal data that you have provided us in a structured, commonly used and machine-readable format and to transmit them to another data controller. Right of opposition: you have the right to oppose at any time for reasons related to your personal situation that we process your personal data, except for compelling legitimate reasons, or the exercise or defense of possible claims. The personal data that you provide us is incorporated and will be processed in the files owned by www.cantamananas.com, in order to be able to attend to your requests, provide the requested service and keep you informed about issues related to the activity of the company and its services. .

You can exercise at any time the rights of access, rectification, cancellation, opposition, limitation of treatment and portability of your personal data by email addressed to: info@cantamananas.com. We also inform you that if you have already given us prior to the effective date of this document your consent for us to process your personal data, you have the right to withdraw consent, this will not affect the legality of the treatment based on that prior consent to its withdrawal.

In any case, you must identify yourself with your name and surname, in addition to providing us with a copy of your DNI or national ID. In case you consider that www.cantamananas.com has not respected any of your rights that we have mentioned before, you can file a claim with the Spanish Agency for Data Protection. Here you can find the different models to exercise such rights. www.cantamananas.com undertakes to respect the confidentiality of the data collected in the file, use them in accordance with its purpose, comply with its custody obligation and adopt all the measures required to avoid alteration, loss, treatment or unauthorized access to data, in accordance with applicable regulations.

Recipients

Cantamañanas contracts its virtual infrastructure according to the cloud computing model through various hosting providers (Shopyfy). These providers have their servers in Europe or, failing that, are attached to the EU-US Privacy Shield. We also share certain data with Google, like this:

Gmail: for managing email.

Google Drive: for cloud storage.

Google Analytics: for marketing actions.

These service providers may collect and have access to the information that is necessary for them to carry out their functions, but they are not allowed to share or use the information for any other purpose. For the delivery of orders we have agreements with various parcel services, such as GLS, these services manage the information necessary for delivery (personal data and postal data of our customers).

Collected information

The personal and non-personal information collected by the Service will reach us in three ways: ,the one collected automatically, ,the one that you voluntarily provide us and the one we obtain through other services.


Purpose For what purpose do we process your personal data?

At www.cantamananas.com we treat the information provided by people interested in our services in order to be able to provide them with an adequate service and to be able to manage the information they provide us when they contact us.

How long do we keep your personal data?

We will keep the personal data that you provide us for as long as you are subscribed to our newsletter and for the periods that the legislation requires us to keep. www.cantamananas.com will use the data collected to:

Manage, provide and update the Service.

Address the questions you ask.

Send you by email, if you have authorized it or as provided in the applicable regulations, our newsletter and / or offers from our business partners.

You can unsubscribe from them from the email received, from your user account or by contacting us at info@cantamananas.com. However, you will not be able to unsubscribe from certain correspondence from us, such as messages regarding the security of your data or the terms and conditions of the Service.

Plan and develop the commercial activities of the Service, such as advertising, directly or through collaborating third parties.

Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions, and assist state security forces and bodies in the framework of their possible investigations. Likewise, www.cantamananas.com may use the personal and non-personal information of users in the form of aggregated and anonymous data to show them to third parties. You may also share statistics and demographic information about users and their use of the Service with third parties. None of this will allow those third parties to personally identify you.

Information collected automatically

This information will consist of:

The one collected through cookies or similar mechanisms stored on your device, always with your consent. Check our Cookies Policy for more information.

The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country, the time of the request, the referring URL or the mobile network used (among others).

Data on the use of the Service and possible errors detected during its use.

Data about your physical location using different technologies: GPS signals sent by a mobile device or information about the closest Wi-Fi access points or mobile phone antennas. In any case, this data is always collected according to the privacy settings of your device.

In addition, www.cantamananas.com uses the following services:

Google Analytics, an analytical service provided by Google, Inc. domiciled in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. To provide these services, they use cookies that collect information, including the address The user's IP, which will be transmitted, processed and stored by Google in the terms set out on the website www.google.com. Including the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information on behalf of Google. In any case, you can disable Google Analytics cookies from here.

Google Drive, for data storage in the cloud.

Shopify, a service provided by Shopify Inc, based at c / o Intertrust Ireland, 2nd Floor 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland.

Information you voluntarily provide

This information will consist of:

The information, personal or not, that the messages sent through the contact channels established in the Service may contain, for example your name, surname, email or your telephone number. We use Gmail as a service for email management.

The email you provide to sign up for our newsletter. If you use the email of a third party, you acknowledge that you have their consent to do so.

Information we obtain through other services

Mainly through social networks, such as Instagram or Facebook. We have profiles on the social networks Instagram and Facebook, Cantamañas being responsible for the treatment in relation to the data published in them. These data will be processed according to the social network allows corporate profiles. In no case will we extract data from social networks, unless the user's consent is specifically and expressly obtained for it. When, due to the very nature of social networks, exercising your rights depends on the modification of your profile, we will help and advise you to the best of our ability.

Age

Regarding the use of the online store, you declare that you are of legal age and that you have the necessary legal capacity to be bound by this agreement and use the site in accordance with its terms and conditions, which you fully understand and acknowledge. You declare that all the information you provide to access the Service, before and during its use, is true, complete and accurate.

Security measures 

We adopt all the technical and organizational measures necessary to protect the security and integrity of the personal and non-personal information collected. Both against unauthorized access and its accidental alteration, loss or destruction. The sending and remission of data that you make through the Service is protected by electronic security techniques on the network such as the SSL protocol. Likewise, the information supplied and stored in our databases is also protected by security systems that prevent access to them by unauthorized third parties. We make our best efforts to have the most up-to-date systems for the effectiveness of these security mechanisms. In addition, we store personal and non-personal information for as long as the regulations allow and require. The one that is not needed is periodically destroyed. Despite the above, we cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense about the information shared at all times.

Changes to the privacy policy

We may update this Privacy Policy in the future. We will inform you of its changes by sending a notice to the email address provided and / or by placing a notice in a prominent place on our website.

Contact

If you have questions about this Privacy Policy, contact us by sending an email to info@cantamananas

Cookies policy

Last Updated: December 15, 2020

The Website uses a traffic analyzer that uses small programs called and known as "cookies" that provide us with certain information about the use of our Site:

We may collect information about your computer, including, where appropriate, your IP address, operating system and browser type. This is statistical data on how you navigate our website. Cookies contain information that is transferred to your computer's hard drive.

Cookies help us improve our website and provide a better and more personalized service. Specifically, they allow us to:

Make an estimation on numbers and use patterns. Store information about your preferences and customize our website in accordance with your individual interests. Speed ​​up your searches. Recognize you when you return to our site. The User gives his prior consent, unless otherwise indicated, to the use of "cookies". The User also authorizes the monitoring of his IP while browsing the website.

You can refuse to accept cookies by activating the setting in your browser that allows you to reject cookies. However, if you select this setting, you may not be able to access certain parts of the Website or you may not be able to take advantage of any of our services. TO Unless you have adjusted your browser settings to reject cookies, our system will produce cookies when you connect to our site.

Following the European guidelines of the data protection regulations that may be affected by the use of cookies, we inform that the different Internet browsers have configuration tools so that the User, if desired, can deactivate and / or eliminate these cookies or activate the private browsing mode in your browser.

 

 

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