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Terms of Service

Conditions of Use and Contracting Cantamañanas (Clothing) Online-Shop SC

Last update: 13.12.2020

Acceptance

Company name: Cantamañanas (Clothing) Online-Shop S.C.

Registered office: C Port Salvi, Num. 14, Planta 1, 17220 Sant Feliu de Guixols (Girona), Spain

NIF: J02959351

Email: info@cantamananas.com

Registration data: 12-22-2020

This online store, Cantamañanas, is available to any user, on their own consumption, and subject to the following terms and conditions:

These conditions of use and contracting (hereinafter CUC), our privacy policy and cookie policy. When you use Cantamañanas, you accept these CUC and the rest of the terms and conditions. This will force you not to use this site for illegal purposes. On the other hand, we inform you that for legal reasons we archive the electronic documents that the purchases are formalized, you can access these documents at any time, from your profile or request at info@cantamananas.com.

External links

You may be sent from this website to other websites through links. However, Cantamañanas does not control those sites or their content, which are in fact subject to their own terms and conditions. Therefore, Cantamañanas is not responsible for the quality, veracity or accuracy of these sites.

Age

You declare that you are of legal age and that you have the necessary legal capacity to be bound by this agreement and use the Service in accordance with these CUC, which you fully understand and acknowledge. You declare that all the information provided to access the Service, before and during its use, is true, complete and accurate.

Intellectual and industrial property

The content and information of the Service (among other data, text, sound, image or computer code), as well as the infrastructure used to provide such content and information, is the property of Cantamañanas or has the corresponding authorizations for its use. In addition, the modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or equivalent purposes of the Service are prohibited. For any other use of the content of the Service you need our prior written consent.

User content

You can contribute to the Service in various ways, such as participating in contests we organize, sending us creative ideas or photos, or making suggestions to us (hereinafter "Content"). We may use your Content in different ways, such as: displaying it on the website, reformatting it, translating it into other languages, editing it for clarity, correcting grammatical errors, creating derivative works from it, promoting it or distributing it. Therefore, by sending us Content, you grant Cantamañanas a license for worldwide, non-exclusive, free use, until the content is withdrawn, transferable and sublicensable on that Content.

That means that the content is still yours, but Cantamañanas, thanks to that user license, you can:

a) use, reproduce, modify, adapt, translate, distribute and publish the Content, create derivative works from it, display and exhibit it around the world, by any known means and for any legitimate purpose; and b) use the name you submit in connection with that Content.

Offer validity

The products offered on www.cantamananas.com, and their prices, will be available for purchase while they are in the catalog of products displayed through the online store. In any case, we, Cantamañanas, reserve the right to make the modifications that we consider appropriate, being able to update our products and services depending on the market. The prices that appear on the web are subject to change. Cantamañanas reserves the right to change prices without prior notice. However, upon receipt of the order confirmation, the prices to be paid for said order will not be affected. We inform you that despite the updates we make to the prices of the products that we offer on this website, they could contain errors. We will promptly correct any errors that appear, but they will not be binding.

Security

As indicated above, the entire purchase and sale procedure, as well as the transmission of your personal data and those of the credit card, are carried out on a secure page and in an encrypted way through the SSL protocol.

Modifications and invalidity

We may update these terms and conditions in the future. We will inform you of those changes by placing a notice prominently on our website and / or by email. If any clause included in these CUC were declared, totally or partially, null or ineffective, it will only affect said provision or the part of it that is null or ineffective. The CUC will subsist in everything else, having such provision, or the part of it that is affected, by not placing it. Claims and actions derived from the contract This contract is governed by Spanish law. In order to simplify the resolution of claims through civil proceedings and reduce costs, we do not exclude the possibility of submitting to an Equity Arbitration of the Court of Arbitration of the Madrid Chamber of Commerce, Industry and Services. In this sense, and according to the applicable regulations, we inform you of the existence of a European online dispute resolution platform that facilitates the out-of-court resolution of such disputes for contracts also concluded online between consumers and Internet service providers. This platform can be accessed through the following website: Http://ec.europa.eu/odr

Customer Support

For any clarification, incident or claim, you can contact us through: Email: info@cantamananas.com Contact section of our website.


Security measures

We adopt all the technical and organizational measures necessary to protect the security and integrity of the personal and non-personal information collected. Both against unauthorized access and its accidental alteration, loss or destruction. The sending and remission of data that you make through the Service is protected by electronic security techniques on the network such as the SSL protocol. Likewise, the information provided and stored in our databases is also protected by security systems that prevent access to them by unauthorized third parties. We make our best efforts to have the most up-to-date systems for the effectiveness of these security mechanisms. In addition, we store personal and non-personal information for as long as the regulations allow and require. The one that is not needed is periodically destroyed. Despite the foregoing, we cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense about the information shared at all times.

Gift Card Conditions

The card is valid for all products on the website, including shipping costs. It has no expiration date. The amount that you do not spend in the first use will be saved for the next purchase. It admits returns only to the person who buys it and as long as it has not been used.

Changes to the privacy policy

We may update this Privacy Policy in the future. We will inform you of its changes by sending a notice to the email address provided and / or by placing a notice in a prominent place on our website.

Contact

If you have questions about this Privacy Policy, contact us by sending an email to info@cantamananas.com

Purchasing process

Select your products, as we want to make it as easy as possible for you to select your product, follow these steps: 1. Click on the image of the desired product or products. Information on each product: We are totally transparent with you. That is why together with each product you can find all the information related to it. This information for each garment is accompanied by a brief description of the product. 2. Select your size from the ones we have available, currently they are: XS, S, L, M, XL, XXL. 3. Choose the quantity of each product you want to buy. 4. Click the "Add to cart" button. Repeat this process as many times as necessary until you have chosen and added to the cart all the products you want to buy. In the same way, if after choosing a product you finally don't want to buy it, simply click on the cart icon and then "delete" the product.

Give us your personal information so that we can issue the invoice and send you your products

Once you have finished choosing your products, click on the cart icon and then on the "Finish Order" button. A new screen will appear where you will have to give us your contact information and the necessary information so that we can issue your invoice in case you request it: Contact information: we need you to provide us with a valid email address and a postal address where to send your order. If after completing the purchase process you want to modify the delivery address of the order, contact us by sending an email to info@cantamananas.com If the package has not yet left our warehouse, we can modify it without problem. If, on the other hand, your order has already left our facilities, we will have to speak with our shipping agency (GLS), so that they can modify it and redirect your order to the new address. Keep in mind that this process may cause your order to be delayed for a couple more days.

Billing and payment information:

Payment methods: Currently we accept credit card (visa, maestro, American express, …) Apple Pay, Google PayPal. In our transactions they are safe and encrypted. Billing address: You have to tell us if the address that we have to reflect on the invoice is the same as where we sent the product or a different one. By default, "The same shipping address" will be shown as preselected, but if you want to use a different one you have to click on "Use a different billing address"; A form will be displayed that you will have to fill out. Finally, check the order to make sure that you have correctly filled in all the fields. Shipping costs, discount and final price Shipping costs:

Spain (peninsula): Currently if your order is greater than € 49.99 you will have free shipping costs. If the amount of your order is less than or equal to € 49.99, the shipping costs will depend on the destination and weight.

Europe: For shipments that are not made within the Iberian Peninsula, the shipping price will be calculated at the time of checkout, depending on the shipping destination.

Final price: The final price of your order will be the result of adding the amount of each of the garments. However, this final price will be modified according to 2 circumstances: ‣ whether or not you have to pay the shipping costs and whether you have any discount. Important: The prices of all our products are in euros (€) and include applicable taxes (VAT).

Product delivery

The moment you make the purchase you will receive a confirmation email and we will get to work so that you receive your order as soon as possible. As soon as it leaves our warehouse, GLS will send you an e-mail informing you of the time slot in which it will deliver your package the next day, so you will be informed at all times of the state it is in. The average delivery time is 2 to 6 working days if the place of shipment is within the Peninsula. If you do not receive the order within this period, please contact us through www.cantamananas.com or through our help assistant, and we will solve it with our shipping agency as soon as we can.

Information collected automatically

This information will consist of: The one collected through cookies or similar mechanisms stored on your device, always with your consent. Check our Cookies Policy for more information. The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country, the time of the request, the referring URL or the mobile network used (among others). Service use data and possible errors detected during its use. Data about your physical location using different technologies: GPS signals sent by a mobile device or information about the closest Wi-Fi access points or mobile phone antennas. In any case, this data is always collected according to the privacy settings of your device. In addition, www.cantamananas.com uses the following services: Google Analytics, an analytical service provided by Google, Inc. domiciled in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. To provide these services, they use cookies that collect information, including the address The user's IP, which will be transmitted, processed and stored by Google in the terms set out on the website www.google.com. Including the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information on behalf of Google. In any case, you can disable Google Analytics cookies from here. Google Drive, for data storage in the cloud. Shopify, a service provided by Shopify Inc, based at c / o Intertrust Ireland, 2nd Floor 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland.

Information you voluntarily provide

This information will consist of: The information, personal or not, that the messages sent through the contact channels established in the Service may contain, for example your name, surname, email or your telephone number. We use Gmail as a service for email management. The email you provide to sign up for our newsletter. If you use the email of a third party, you acknowledge that you have their consent to do so.

Information we obtain through other services

Mainly through social networks, such as Instagram or Facebook. We have profiles on the social networks Instagram and Facebook, Cantamañanas being responsible for the treatment in relation to the data published therein. These data will be processed according to the social network allows corporate profiles. In no case will we extract data from social networks, unless the user's consent is specifically and expressly obtained for it. When, due to the very nature of social networks, exercising your rights depends on the modification of your profile, we will help and advise you to the best of our ability.

 

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